Client Experience Manager
W/ since December 2016
As Search Associate, Erika supports the strategists on the SEO team, creating fresh, original client content and researching and optimizing keywords and categories. In addition, she manages the Wheelhouse Generosity Day Program.
“Helpfulness is something I really appreciate and view as a gateway value. It lays the foundation for trust and reciprocity, which ultimately make people happy. I witness helpfulness daily at Wheelhouse, in our work and our behavior with our clients and in our interaction with each other, which makes Wheelhouse a great place to work.”
Now part of our Client Experience team, Erika first came to Wheelhouse as a Content Specialist after 9 years with Seattle’s Child Magazine, where she contributed regular articles on a variety of topics, weekly and monthly columns for their Going Places section, and hosted a weekly spot about fun family weekend activities on Q13. In her role as Client Experience Manager, she draws on her deep skills in communication, organization and empathy to make sure Wheelhouse both maximizes business value and consistently embodies our values.
A NW native, she loves to travel, ski, read, and run in between chauffeuring three kids (and the family dog) to more activities than she cares to think about. Oh, and she once won an Irish pub in a contest.
Have you met everyone?
Meet the rest of our team
Victor brings HR expertise, a strong sense of empathy, an emphasis on relationship building, and a passion for diversity, equity and inclusion to his role of Director of HR and Operations.
A recent Seattle transplant from Virginia, Taylor is a Manager on our Digital Advertising team and avid drummer. He enjoys helping clients exceed the goals they’ve set for their programs.
Laura is Director of Digital Advertising in our Virginia office. She is a Richmond, VA native and Seattle wannabe (she’ll settle for visiting a few times a year). Laura loves keeping up with the latest paid search trends, winery tours, and any activities where she can bring her Golden Retriever, Penny.
Dana is an ultra-marathoner with a love for dogs and exploring. She’s also an Enterprise Team Lead focused on developing her team and helping clients expand their SEO reach.
Makena is a Senior Paid Search Analyst and general digital marketing enthusiast. You’re also likely to find her at a farmers market trying something new and interesting.
Liz is the Director of Client Experience at Wheelhouse DMG, coordinating the workflows between the Digital Strategy, Analytics, and Engineering practices, so that things run smoothly. When she’s not in the office, she’s probably training for another marathon or paddle-boarding with her dog.
When she’s not crafting winning digital strategies for our clients, Teresa might be at the dance studio or working on her Yelp Elite Status.