Client Experience Manager
W/ since December 2016
As Search Associate, Erika supports the strategists on the SEO team, creating fresh, original client content and researching and optimizing keywords and categories. In addition, she manages the Wheelhouse Generosity Day Program.
“Helpfulness is something I really appreciate and view as a gateway value. It lays the foundation for trust and reciprocity, which ultimately make people happy. I witness helpfulness daily at Wheelhouse, in our work and our behavior with our clients and in our interaction with each other, which makes Wheelhouse a great place to work.”
Now part of our Client Experience team, Erika first came to Wheelhouse as a Content Specialist after 9 years with Seattle’s Child Magazine, where she contributed regular articles on a variety of topics, weekly and monthly columns for their Going Places section, and hosted a weekly spot about fun family weekend activities on Q13. In her role as Client Experience Manager, she draws on her deep skills in communication, organization and empathy to make sure Wheelhouse both maximizes business value and consistently embodies our values.
A NW native, she loves to travel, ski, read, and run in between chauffeuring three kids (and the family dog) to more activities than she cares to think about. Oh, and she once won an Irish pub in a contest.
Have you met everyone?
Meet the rest of our team
Chloe is an SEO intern while she finishes her final semester at The George Washington University in Washington, D.C. When she’s not deep in research and problem solving, you can find her picking up one of the six instruments she’s mastering.
Hallie is passionate about our people and culture. When she’s not helping our employees live better, you will find her outside exploring with her partner and their dogs Wilder and Nugget.
When Becky is not supporting the employees on our team, you can find her tending to her large vegetable garden or in the kitchen whipping up a new delicious creation!
Talmia is a Digital Marketing Analyst at Wheelhouse DMG. Originally from Sri Lanka and then San Diego, Talmia transplanted to Seattle after attending college in Walla Walla, WA. When she’s not impacting client work with her passion for digital analytics, you can find her globe-trotting with her friends, crafting, reading, and tending to her 20+ houseplants with her boyfriend.
When Colin isn’t developing high-performing digital strategies for his clients, he’s an avid angler in his native Montana.
Orlando is a Front-End Developer supporting strategic development projects and Digital Strategy initiatives.
When Emily isn’t digging into UX problem solving, you may find her cooking, exploring new restaurants, and watching Top Chef with her husband and stepdaughter.