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Erika Bigelow

Client Experience Manager

W/ since December 2016

Pronouns: She/her

As Search Associate, Erika supports the strategists on the SEO team, creating fresh, original client content and researching and optimizing keywords and categories. In addition, she manages the Wheelhouse Generosity Day Program.

Helpfulness is something I really appreciate and view as a gateway value. It lays the foundation for trust and reciprocity, which ultimately make people happy. I witness helpfulness daily at Wheelhouse, in our work and our behavior with our clients and in our interaction with each other, which makes Wheelhouse a great place to work.”

Professional Path

Now part of our Client Experience team, Erika first came to Wheelhouse as a Content Specialist after 9 years with Seattle’s Child Magazine, where she contributed regular articles on a variety of topics, weekly and monthly columns for their Going Places section, and hosted a weekly spot about fun family weekend activities on Q13. In her role as Client Experience Manager, she draws on her deep skills in communication, organization and empathy to make sure Wheelhouse both maximizes business value and consistently embodies our values.

Personal Passions

A NW native, she loves to travel, ski, read, and run in between chauffeuring three kids (and the family dog) to more activities than she cares to think about. Oh, and she once won an Irish pub in a contest.

 

Posts from Erika Bigelow

Part 5: What in the World is a CE?

by Client Experience Team

August 19, 2021

Part 4: What in the World is a CE?

by Client Experience Team

August 11, 2021

Part 3: What in the World is a CE?

by Client Experience Team

August 6, 2021

Have you met everyone?

Meet the rest of our team

Originally from Pittsburgh, Michelle is one of our Sr. Digital Advertising Analysts in the Richmond, VA office. Michelle comes from a traditional advertising agency and enjoys finding new creative ways to solve client problems. You’re likely to find her kayaking the James River or going to see live music.

When Emily isn’t digging into UX problem solving, you may find her cooking, exploring new restaurants, and watching Top Chef with her husband and stepdaughter.

Arun is the Vice President of Growth at Wheelhouse DMG. Outside of informing our go-to-market strategy, pricing, operations and strengthening client engagements, you can find him tackling his many interests including cooking, wine, hockey, traveling, hiking, television/film, and attending live music.

Orlando is a Front-End Developer supporting strategic development projects and Digital Strategy initiatives.

Joyce is always working to help Wheelhouse find the best candidates to contribute to our culture. Outside of the office you will find Joyce staying active all year round. Weather biking, kayaking, hiking and snowshoeing yoou will find her enjoying the outdoors.

Scott is our VP, Client Strategy. He is a born and raised Seattleite with an all-too-predictable love of writing, books, films, coffee, and music. He loves his wife, kids, and has quite the selection of wool socks.

Joe is drawn to digital marketing out of a deep and broad interest in effective communication. As a Digital Services Manager, Joe collaborates closely with team members and clients to execute on digital strategy initiatives.

Tai is always working to create actionable traffic driving tactics and embody our Wheelhouse values in all she does. When she’s not working, you can find her exploring the PNW with her dog Louie and cooking (and eating) with family and friends.

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