Client Experience Manager
W/ since December 2016
As Search Associate, Erika supports the strategists on the SEO team, creating fresh, original client content and researching and optimizing keywords and categories. In addition, she manages the Wheelhouse Generosity Day Program.
“Helpfulness is something I really appreciate and view as a gateway value. It lays the foundation for trust and reciprocity, which ultimately make people happy. I witness helpfulness daily at Wheelhouse, in our work and our behavior with our clients and in our interaction with each other, which makes Wheelhouse a great place to work.”
Now part of our Client Experience team, Erika first came to Wheelhouse as a Content Specialist after 9 years with Seattle’s Child Magazine, where she contributed regular articles on a variety of topics, weekly and monthly columns for their Going Places section, and hosted a weekly spot about fun family weekend activities on Q13. In her role as Client Experience Manager, she draws on her deep skills in communication, organization and empathy to make sure Wheelhouse both maximizes business value and consistently embodies our values.
A NW native, she loves to travel, ski, read, and run in between chauffeuring three kids (and the family dog) to more activities than she cares to think about. Oh, and she once won an Irish pub in a contest.
Have you met everyone?
Meet the rest of our team
Laura is Director of Digital Advertising in our Virginia office. She is a Richmond, VA native and Seattle wannabe (she’ll settle for visiting a few times a year). Laura loves keeping up with the latest paid search trends, winery tours, and any activities where she can bring her Golden Retriever, Penny.
Chelsea is a Sr. Digital Advertising Analyst at Wheelhouse DMG. Always on the hunt for unique methods to solve client problems, Chelsea’s listening skills and strong use of narrative helps clients reach their goals and beyond.
Dallas is a Washington native and Paid Search Analyst. He is also a big fan of the values-based culture at Wheelhouse DMG and appreciates the genuine positivity that permeates the office, creating not only fantastic work for the clients but fantastic relationships, as well.
Olya is an accomplished Data Engineer, leading the effort to incorporate data engineering and scientific methods into the field of digital marketing.
Steph is our Director of Business Development, helping clients with solutions to their biggest business challenges.
Christina is always curious about how customers connect with brands which makes her perfect for her UX and SEO-focused role at Wheelhouse. When she’s not at work, she probably on a trip, planning a trip, or checking out some new, delicious Seattle eatery.
Henos is our newest SEO Intern. When not at work or school, he is practicing guitar and while challenging, finds it to be very rewarding. He also enjoys drawing in his spare time.