Client Experience Manager
W/ since December 2016
As Search Associate, Erika supports the strategists on the SEO team, creating fresh, original client content and researching and optimizing keywords and categories. In addition, she manages the Wheelhouse Generosity Day Program.
“Helpfulness is something I really appreciate and view as a gateway value. It lays the foundation for trust and reciprocity, which ultimately make people happy. I witness helpfulness daily at Wheelhouse, in our work and our behavior with our clients and in our interaction with each other, which makes Wheelhouse a great place to work.”
Now part of our Client Experience team, Erika first came to Wheelhouse as a Content Specialist after 9 years with Seattle’s Child Magazine, where she contributed regular articles on a variety of topics, weekly and monthly columns for their Going Places section, and hosted a weekly spot about fun family weekend activities on Q13. In her role as Client Experience Manager, she draws on her deep skills in communication, organization and empathy to make sure Wheelhouse both maximizes business value and consistently embodies our values.
A NW native, she loves to travel, ski, read, and run in between chauffeuring three kids (and the family dog) to more activities than she cares to think about. Oh, and she once won an Irish pub in a contest.
Have you met everyone?
Meet the rest of our team
Imported from Richmond, VA, Chelsea is a Paid Search Analyst at Wheelhouse DMG. Always on the hunt for unique methods to solve client problems, Chelsea’s listening skills and strong use of narrative helps clients reach their goals and beyond.
A huge fan of the outdoors and Seattle sports, Johnathn brings his enthusiasm to clients and team members alike as a Wheelhouse DMG Client Experience Manager.
Casey Curtis is the Executive Vice President of Digital Strategy at Wheelhouse, where she leads the team in implementing winning strategies for our clients.
As a Client Experience Manager at Wheelhouse DMG, Melanie creatively approaches every project to raise the level of communication across teams and optimize the client’s engagement.
Aaron is CEO & Founder, and a broadly accomplished digital marketing professional. He is responsible for vision, strategy and culture. He’s still happily married to that New Zealander he met in Malaysia and they now have two wonderful daughters.
Makena is a Senior Paid Search Analyst and general digital marketing enthusiast. You’re also likely to find her at a farmers market trying something new and interesting.
Victor brings HR expertise, a strong sense of empathy, an emphasis on relationship building, and a passion for diversity, equity and inclusion to his role of Director of HR and Operations.
As a digital advertising analyst, Liz specializes in search, shopping, and social advertisements. With a background in digital strategy and integrated marketing, Liz enjoys deep diving into data across all digital disciplines in order to provide her clients with creative strategic solutions to help exceed their ROI goals.