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Liz Filion

Director of Client Experience

W/ since December 2017

Pronouns: She/her

Liz leads the Client Experience team at Wheelhouse DMG, ensuring the design of processes and systems that deliver great experiences for both clients and team members. She coordinates the workflows between practices for all client projects, ensuring clients receive a unified message and benefit from synergy between the teams. Professionally, she’s passionate about helping internal teams and client teams function more smoothly, whether that’s optimizing a process, helping to modify tools and means of communication, etc. She feels most successful when she can help clients and teams be more successful in the same amount of time within their roles.

“I love that Wheelhouse values generosity – this is a unique trait for a client service business! They are generous with their time and resources with both clients and employees!”

Professional Path

After graduating from Northwest University with a BA in Business Management and Marketing, Liz started down the path of digital marketing – which ultimately led her to project management. As a project manager, she’s worked in various client service agencies, which gave her a wide breadth of digital marketing experience. Prior to Wheelhouse, Liz worked as a program manager at Merkle, leading digital measurement strategy and analytics alongside the Windows Devices Group e-commerce team at Microsoft.

Personal Passions

Liz is a runner who loves the marathon and half marathon distances! When not running, she’s usually paddle boarding with her dog (who stands at the front of the board like the captain of a ship), backpacking with her husband, or volunteering at an animal wildlife hospital. Liz loves sharing her passion for an active lifestyle and tries to bring as many people as she can along on the journey.

Have you met everyone?

Meet the rest of our team

Laura is Director of Digital Advertising in our Virginia office. She is a Richmond, VA native and Seattle wannabe (she’ll settle for visiting a few times a year). Laura loves keeping up with the latest paid search trends, winery tours, and any activities where she can bring her Golden Retriever, Penny.

A recent Seattle transplant from Virginia, Taylor is a Senior Paid Search Analyst and avid drummer. He enjoys helping clients exceed the goals they’ve set for their programs.

Sunni is an Associate Team Lead at Wheelhouse, with a passion for digital storytelling. A Seattle native and PNW lover at heart, they love snowboarding, soccer, coffee, and hunting for the best gluten-free food in the city. They also like travel, top-shelf bourbon, and the perfect avocado.

Liz is the Director of Client Experience at Wheelhouse DMG, coordinating the workflows between the Digital Strategy, Analytics, and Engineering practices, so that things run smoothly. When she’s not in the office, she’s probably training for another marathon or paddle-boarding with her dog.

Trenton loves anything thrill-seeking, nerdy, or related to data analytics. He also enjoys being a Digital Strategist and helping clients achieve business initiatives.

Hailing from the East coast, Bridget is a Digital Strategist at Wheelhouse DMG. Fascinated with the intersection between people’s behavior and the technology that we use, Bridget designs marketing strategies which addresses the user’s habits while accomplishing the client’s goals.

Shawn provides versatile support to both Digital Strategy and Digital Advertising clients. Whether it’s through content creation, technical SEO audits, keyword performance analysis or paid search bid optimization, Shawn seeks to help clients actualize their digital strategies in a way that brings them joy.

Roy is VP of Engineering & Technical Services. He supports wildlife conservation and fine arts communities, shoots photography and writes science fiction, races superbikes, occasionally rocks a mowhawk, and is an incredibly agile storyteller.

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