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Liz Filion

Director of Client Experience

W/ since December 2017

Pronouns: She/her

Liz leads the Client Experience team at Wheelhouse DMG, ensuring the design of processes and systems that deliver great experiences for both clients and team members. She coordinates the workflows between practices for all client projects, ensuring clients receive a unified message and benefit from synergy between the teams. Professionally, she’s passionate about helping internal teams and client teams function more smoothly, whether that’s optimizing a process, helping to modify tools and means of communication, etc. She feels most successful when she can help clients and teams be more successful in the same amount of time within their roles.

“I love that Wheelhouse values generosity – this is a unique trait for a client service business! They are generous with their time and resources with both clients and employees!”

Professional Path

After graduating from Northwest University with a BA in Business Management and Marketing, Liz started down the path of digital marketing – which ultimately led her to project management. As a project manager, she’s worked in various client service agencies, which gave her a wide breadth of digital marketing experience. Prior to Wheelhouse, Liz worked as a program manager at Merkle, leading digital measurement strategy and analytics alongside the Windows Devices Group e-commerce team at Microsoft.

Personal Passions

Liz is a runner who loves the marathon and half marathon distances! When not running, she’s usually paddle boarding with her dog (who stands at the front of the board like the captain of a ship), backpacking with her husband, or volunteering at an animal wildlife hospital. Liz loves sharing her passion for an active lifestyle and tries to bring as many people as she can along on the journey.

Have you met everyone?

Meet the rest of our team

Originally from Arizona, Julian loves watching the Seattle Sounders compete for another MLS cup and helping clients understand their data as a Senior Web Analyst.

Casey Curtis is the Senior Vice President of Digital Strategy at Wheelhouse, where she leads the team in implementing winning strategies for our clients.

Anthony is our Director of Analytics. When he’s not helping clients with conversion rate optimization, he can be found strumming a guitar, composing music, and spending time with his partner, Nicole.

Erika is a Client Experience Manager. A NW native, she loves to ski, read, and run in between chauffeuring her three kids (and the family dog) to more activities than she cares to think about. She also loves Prosecco and Oreos, but not together.

Liz is the Director of Client Experience at Wheelhouse DMG, coordinating the workflows between the Digital Strategy, Analytics, and Engineering practices, so that things run smoothly. When she’s not in the office, she’s probably training for another marathon or paddle-boarding with her dog.

A recent Seattle transplant from Virginia, Taylor is a Manager on our Digital Advertising team and avid drummer. He enjoys helping clients exceed the goals they’ve set for their programs.

Natalie is a Front-End Engineer supporting WordPress development projects and Digital Strategy initiatives.

Christina is always curious about how customers connect with brands which makes her perfect for her UX and SEO-focused role at Wheelhouse. When she’s not at work, she probably on a trip, planning a trip, or checking out some new, delicious Seattle eatery.

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