Client Experience Manager
W/ us since June 2019
As a Client Experience Manager at Wheelhouse DMG, Melanie works to optimize the engagement experience for every client as well as for the related members of our internal teams. By creatively approaching every project and collaborating across departments, she raises the levels of communication and joy for all involved. Hailing from Florida, Melanie learned her craft at boutique PR agencies focusing on fashion and entertainment, sustainability and social efforts.
Speaking & Blogging Opportunities
Melanie has spoken at the following events:
- Washington Traffic Safety Commission Conference
- Spanish-speaking Media Rep for King County, Puget Sound Energy, Waste Management, YMCA
She has also contributed to Multicultural Marketing Resources Blogs.
In her free time, Mel loves to explore beaches, new restaurants, cheer on her favorite college sports teams, take advantage of random Groupon opportunities, and empower underrepresented communities. In fact, it was her love of generosity that drew her to Wheelhouse. Nelson Mandela’s quote ‘Deep down in every human heart there is mercy and generosity’ resonates strongly with Mel so the opportunity to live her values in her personal AND professional lives was one she could simply not pass up.
Have you met everyone?
Meet the rest of our team
Joe is drawn to digital marketing out of a deep and broad interest in effective communication. As a Digital Services Manager, Joe collaborates closely with team members and clients to execute on digital strategy initiatives.
Aditya is equal parts math geek and avid rock climber. Both of these passions led him to Seattle as a Data Scientist.
Shawn provides versatile support to both Digital Strategy and Digital Advertising clients. Whether it’s through content creation, technical SEO audits, keyword performance analysis or paid search bid optimization, Shawn seeks to help clients actualize their digital strategies in a way that brings them joy.
Laura is Director of Digital Advertising in our Virginia office. She is a Richmond, VA native and Seattle wannabe (she’ll settle for visiting a few times a year). Laura loves keeping up with the latest paid search trends, winery tours, and any activities where she can bring her Golden Retriever, Penny.
Scott is our Director of Digital Strategy. He is a born and raised Seattleite with an all-too-predictable love of writing, books, films, coffee, and music. He loves his wife and son, and has quite the selection of wool socks.
Dustin is our Principal Engineer and brings 16 years of full-stack development experience to the team. When not helping engineer solutions for our partners, he enjoys spending time with his family and performing in local theater — a true “acting professional”.
Makena is a Senior Paid Search Analyst and general digital marketing enthusiast. You’re also likely to find her at a farmers market trying something new and interesting.