Client Experience Manager
W/ us since June 2019
As a Client Experience Manager at Wheelhouse DMG, Melanie works to optimize the engagement experience for every client as well as for the related members of our internal teams. By creatively approaching every project and collaborating across departments, she raises the levels of communication and joy for all involved. Hailing from Florida, Melanie learned her craft at boutique PR agencies focusing on fashion and entertainment, sustainability and social efforts.
Speaking & Blogging Opportunities
Melanie has spoken at the following events:
- Washington Traffic Safety Commission Conference
- Spanish-speaking Media Rep for King County, Puget Sound Energy, Waste Management, YMCA
She has also contributed to Multicultural Marketing Resources Blogs.
In her free time, Mel loves to explore beaches, new restaurants, cheer on her favorite college sports teams, take advantage of random Groupon opportunities, and empower underrepresented communities. In fact, it was her love of generosity that drew her to Wheelhouse. Nelson Mandela’s quote ‘Deep down in every human heart there is mercy and generosity’ resonates strongly with Mel so the opportunity to live her values in her personal AND professional lives was one she could simply not pass up.
Have you met everyone?
Meet the rest of our team
Dallas is a Washington native and Paid Search Analyst. He is also a big fan of the values-based culture at Wheelhouse DMG and appreciates the genuine positivity that permeates the office, creating not only fantastic work for the clients but fantastic relationships, as well.
Liz is the Director of Client Experience at Wheelhouse DMG, coordinating the workflows between the Digital Strategy, Analytics, and Engineering practices, so that things run smoothly. When she’s not in the office, she’s probably training for another marathon or paddle-boarding with her dog.
Shawn provides versatile support to both Digital Strategy and Digital Advertising clients. Whether it’s through content creation, technical SEO audits, keyword performance analysis or paid search bid optimization, Shawn seeks to help clients actualize their digital strategies in a way that brings them joy.
Anthony is our Director of Analytics. When he’s not helping clients with conversion rate optimization, he can be found strumming a guitar, composing music, and spending time with his partner, Nicole.
Originally from Pittsburgh, Michelle is one of our Digital Advertising Analysts in the Richmond, VA office. Michelle comes from a traditional advertising agency so enjoys finding new creative ways to solve client problems. You’re likely to find her kayaking the James River or going to see live music.
As our Business Development Manager, Scott is consistently improving our Wheelhouse business development program while simultaneously operating as an integral part of every client relationship. When he’s not at work he juggles multiple sports, as a triathlete and competitive runner.
Drew is a Senior UI/UX Designer who creates pixel-perfect websites with ninja-like precision. He loves snowboarding, fishing, basketball, and his home state of Missouri.