Client Experience Manager
W/ us since June 2019
As a Client Experience Manager at Wheelhouse DMG, Melanie works to optimize the engagement experience for every client as well as for the related members of our internal teams. By creatively approaching every project and collaborating across departments, she raises the levels of communication and joy for all involved. Hailing from Florida, Melanie learned her craft at boutique PR agencies focusing on fashion and entertainment, sustainability and social efforts.
Speaking & Blogging Opportunities
Melanie has spoken at the following events:
- Washington Traffic Safety Commission Conference
- Spanish-speaking Media Rep for King County, Puget Sound Energy, Waste Management, YMCA
She has also contributed to Multicultural Marketing Resources Blogs.
In her free time, Mel loves to explore beaches, new restaurants, cheer on her favorite college sports teams, take advantage of random Groupon opportunities, and empower underrepresented communities. In fact, it was her love of generosity that drew her to Wheelhouse. Nelson Mandela’s quote ‘Deep down in every human heart there is mercy and generosity’ resonates strongly with Mel so the opportunity to live her values in her personal AND professional lives was one she could simply not pass up.
Have you met everyone?
Meet the rest of our team
Laura is Director of Digital Advertising in our Virginia office. She is a Richmond, VA native and Seattle wannabe (she’ll settle for visiting a few times a year). Laura loves keeping up with the latest paid search trends, winery tours, and any activities where she can bring her Golden Retriever, Penny.
Aditya is equal parts math geek and avid rock climber. Both of these passions led him to Seattle as a Data Scientist.
Imported from Richmond, VA, Chelsea is a Paid Search Analyst at Wheelhouse DMG. Always on the hunt for unique methods to solve client problems, Chelsea’s listening skills and strong use of narrative helps clients reach their goals and beyond.
Victor brings HR expertise, a strong sense of empathy, an emphasis on relationship building, and a passion for diversity, equity and inclusion to his role of Director of HR and Operations.
Casey Curtis is the Senior Vice President of Digital Strategy at Wheelhouse, where she leads the team in implementing winning strategies for our clients.
As our Business Development Manager, Scott is consistently improving our Wheelhouse business development program while simultaneously operating as an integral part of every client relationship. When he’s not at work he juggles multiple sports, as a triathlete and competitive runner.
Shawn provides versatile support to both Digital Strategy and Digital Advertising clients. Whether it’s through content creation, technical SEO audits, keyword performance analysis or paid search bid optimization, Shawn seeks to help clients actualize their digital strategies in a way that brings them joy.