Safety Needs A behind-the-scenes look at the Wheelhouse DMG Client Experience experience Once physiological needs have been met in an office setting (see our Physiological CE blog post), addressing safety needs (see our post on Maslow’s Hierarchy) becomes our primary focus. In an agency context, we view safety as a desire for … Read more
Physiological Needs (Comfort & Care) A behind-the-scenes look at the Wheelhouse DMG Client Experience experience Food, drink, shelter, clothing, warmth and sleep – According to renowned psychologist, Abraham Maslow (and our own practical experience) each of these is critical to our physical well-being. They make up the first level of Maslow’s Hierarchy of needs and … Read more
For most marketers, “user testing” is a scary term — it’s something you know you should be doing, but you aren’t. The fact is, every website could benefit from some good, consistent user testing. Whether it’s smoothing out your navigation or gauging public perception of your site and its functions, testing is a great way … Read more
Part 1: A behind-the-scenes look at the Wheelhouse DMG Client Experience experience (Originally posted December 3, 2020. Updated July 20, 2021) CE is an acronym for Client Experience, and at Wheelhouse DMG, we are lucky to have a team of hard-working CE managers who facilitate successful client relationships on a daily basis. You may think … Read more